Frequently Asked Questions
Everything you need to know about powering your digital mining operations.
What payment methods do you accept for hardware purchases?
We accept major credit cards, bank wire transfers, and various cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and USDT to provide flexible options for our global customers.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. All units are shipped with premium insurance and tracking numbers provided within 48 hours of dispatch.
Do my electronics come with a manufacturer warranty?
Yes, all new hardware sold by OneMiners includes a standard 6-month to 1-year manufacturer warranty covering factory defects and component failures under normal operating conditions.
Can I return a product if I change my mind?
Due to the volatile nature of the electronics and mining market, we offer a 14-day return policy on unopened items only. Opened or used hardware may be subject to a restocking fee.
Are the power supplies included with the mining units?
Most of our latest generation hardware comes with integrated power supply units (PSUs). Please check the specific product description for individual model specifications.
Do you offer technical support for setup and configuration?
Absolutely. OneMiners provides complimentary remote technical support for the first 30 days to assist with the initial configuration and optimization of your new equipment.